Consumer RightsConsumer ProtectionFaulty GoodsOpen

Faulty Goods Claim Against Online Retailer

Posted Today30 days remaining

Description

I ordered a laptop online three months ago. It stopped working after six weeks, well within the guarantee period. The retailer has refused to repair or replace it, and their customer service has gone silent. I've paid 1200 pounds and need to understand my legal rights under consumer protection law. I want to know if I can claim a refund or replacement, what evidence I need, and whether I should escalate this formally or try mediation first.

Requirements

Budget

£250 - £600

Urgency

Standard

Client location

United Kingdom

Jurisdiction

England & Wales

Experience

1+ years

Location

Manchester

How bidding on legal jobs works

A simple, transparent process for lawyers and clients on our global legal marketplace.

STEP 1

Review the brief

Read the client's requirements, budget, and timeline. Everything you need to scope the work is here.

STEP 2

Submit your proposal

Send a tailored proposal with your own price and approach. The client compares lawyers side by side.

STEP 3

Win and get paid

If the client picks you, funds are secured in escrow and released as you deliver the work.

Interested in this legal job?

Join as a lawyer to submit a proposal and win this work. Free to join, no commission on your legal fees.

Join as a lawyer to bid

Need legal help?

Post your own legal job for free and get proposals from verified lawyers worldwide.

Post a legal job for free

For lawyers

Win new legal work on a global marketplace

Clients post legal jobs every day across every practice area and jurisdiction. Browse the board, send proposals with your own pricing, and keep 100% of your legal fees. Free to join, verified profile, secure escrow payments.

Join as a lawyer Browse all legal jobs