Quick answer
Your options depend on which intellectual property rights protect your product, and often several apply at once. The appearance of a product can be protected by design rights, which exist automatically to some extent but are stronger if registered; a genuinely new and inventive function may be protectable by a patent;...
Guidance for United Kingdom. General information, not legal advice.
I designed and sell a product and I have just found another seller offering what looks like a direct copy. I feel sick about it. What are my legal options?
Your options depend on which intellectual property rights protect your product, and often several apply at once. The appearance of a product can be protected by design rights, which exist automatically to some extent but are stronger if registered; a genuinely new and inventive function may be protectable by a patent; the branding and name can be protected by trademark; and copyright can protect original artwork, packaging or written materials. The first practical steps are to gather evidence now, including dated proof of your own design and sales, and screenshots and samples of the copy, because timing and evidence matter, especially for unregistered rights which have shorter lifespans. Depending on the strength of your rights, a firmly worded letter before action, sometimes called a cease and desist letter, asking them to stop can be effective, and marketplaces often have their own reporting processes for infringement.
Act promptly and get advice early, because some unregistered design protections are time limited and because sending threats about intellectual property incorrectly can itself create legal risk. A lawyer can assess which rights you actually hold, how strong they are, and the best way to enforce them, whether that is a letter, a marketplace takedown, or court action. Try not to tip your hand publicly before you have advice. This is general information rather than advice on your specific product.
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